+91 93600 63113 mathiscales06@gmail.com
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Cancellation of Orders

Orders can be canceled within 10 days of placing the order, provided the order has not been shipped or processed.

To cancel an order, please contact our customer service team at [+91 93600 63113].

If the order has already been processed or shipped, it cannot be canceled. In such cases, you can follow our "Returns and Refunds" policy.

Returns and Refunds

We take pride in the quality of our products and your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may be eligible for a return and refund.

Returns must be initiated within [10 days] from the date of delivery. To initiate a return, please contact our customer service team.

To be eligible for a return, the product must be in its original packaging, unused, and in the same condition as received.

Some products may not be eligible for return due to safety reasons

Refunds will be processed within [30 days] of receiving the returned product and inspecting its condition.

The refund amount will exclude any shipping fees or handling charges incurred during the original purchase.

Refunds will be issued to the original payment method used during the purchase.

Please note that it may take additional time for the refunded amount to reflect in your account, depending on your bank or payment provider.

Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team immediately, providing details and photographs of the issue.

We will assess the situation and provide instructions for returning the product, if necessary.

A replacement or refund will be offered for damaged or defective products, as per your preference.

Exchanges

At this time, we do not offer direct product exchanges. If you wish to exchange a product, you can follow our "Returns and Refunds" process and place a new order for the desired item.

Contact Us

If you have any questions or concerns regarding our cancellation and refund policy, please contact our customer service team at [+91 93600 63113].

Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

Last updated: [2023-08-28]